Frequently Asked Questions
Frequently Asked Questions
What you wonder
The first session is an introduction and assessment meeting. We listen to your needs, set goals together and create the therapy plan that suits you best. The first 15-minute consultation is free.
Yes. Research shows online therapy is as effective as in-person therapy in many areas. We use secure, encrypted video infrastructure and sessions are never recorded.
Absolutely. All sessions are confidential under professional ethics and data protection law. Your information is never shared with third parties.
Duration varies by your needs, goals and the issue we work on. Some clients reach their goals in 8-12 sessions, while deeper work may take longer. We evaluate progress together throughout.
Yes, you can cancel or reschedule free of charge provided you notify us at least 24 hours before the session.
We work with children (4+), adolescents, adults and couples. We have psychologists specialized for each age group.